Negative reviews happen now and then, and there's nothing wrong with it.
However, without the Negative Review Notifications tool, you don't stand a good chance of making it right and getting it removed.
When customers leave bad reviews it's often the instant reaction of their satisfaction. And there's only one way to turn a negative reaction into a positive one - AMAZING customer service.
After that, there's only one way to have amazing customer service and that is reaching out to customers instantly, or in other words - having Negative Review Notifications.
Negative Review Notifications will immediately send you an email as soon as customer leaves under 3-star rating on your listing, giving you chance to prove yourself worthy and make things right!
Of course, you can.
But you are risking a lot.
Negative reviews can be made right and get removed only if you act quickly. Otherwise, if you reach out to the customer 7 days after they left a review on your product they won't care about you, just like you didn't care about them and their review for 7 days.
This is the mistake many sellers make and it degrades their business by a lot because 80% of customers on Amazon first read reviews then buy products. One bad review can be a true problem, especially if you are just starting out.
When you have a Negative Review Notification all you need to have is will to reach out to the customer immediately. We've seen it numerous times - customers get easily impressed how quickly you reacted and wanted to solve their problems so a negative review often turns into a positive 5- star review!
So wait no longer because having rocking customer support is essential for growing business on Amazon!
